RMDMA - Jobs

Job Code: 7D

DISH Network is an innovative industry leader distinguished by its pioneering spirit. Ever since our establishment in 1980, we’ve been the ideal workplace for people with adventurous spirit and creativity, smart risk takers and aggressive winners - all those for whom the status quo just isn’t enough. Our Fortune 250 Company continues to define the curve in television entertainment. We are always improving and extending our products and delivering greater value to people, including our workforce of 25,000 plus. Come explore the big picture with us!

Intelligence. Creativity. Innovation. These are the things you’ll find at DISH Network, the pioneer in television entertainment. We offer individualized career paths for dynamic, talented individuals who are ready to be rewarded and recognized. It’s our way of giving back to exceptional people who have kept us at the forefront of our industry.

This position reports to the Director of Acquisition Marketing and is responsible for the development and implementation of strategies for all DISH Network direct mail and customer referral marketing initiatives. This individual directs a team of managers and specialists and will work with cross functional teams to ensure successful development and ongoing management of marketing promotions and initiatives. The Senior Manager will create and execute on strategies aimed at driving customer acquisition as well as providing tertiary support for our retail and 3rd party marketing channels.

Job Duties and Responsibilities:

Manage and drive the core strategies behind direct mail marketing initiatives including:

Strategy development
Prospect selection, including target segmentation and predictive model usage
Creative development in conjunction with both in house and external creative teams
Development of go to market strategies for new products and promotions for DISH Network

Collaborate with internal resources, external vendors and executive leadership in order to implement initiatives with effective results
Drive proactive marketing initiatives aimed at persuading our 14 million existing customers to refer friends and family to DISH Network using direct mail, email and other customer communications vehicles
Manage a core team focused on our direct mail and customer referral programs

Education and Experience:

BS/BA from 4-year college or university. Marketing degree preferred or related experience. Masters degree / MBA is beneficial
8-10 years of marketing related experience – significant experience with direct mail is required
Extensive team leadership and project management experience
Experience in leading cross-function teams to achieve results

Skills and Qualifications:

Exceptional management skills – both employee and project
Qualified candidate must be able to work effectively with cross functional teams to perform planning and execution of initiatives
Strong organizational and communication skills
Excellent project management skills; ability to multi-task; proven success in leading cross-functional teams
Ability to be flexible in a changing work environment; ability to work well under pressure; ability to execute aggressive deadlines under changing business dynamics
Creativity: Proven out of the box thinking along with sound business judgment
Consumer Insight: Ability to become "voice of the consumer" to influence strategy / program development
Strong written and verbal presentation skills
Able to work effectively in a dynamic, fast-paced environment
Self-starter, independently initiating and driving projects toward completion
Leadership skills to manage and strengthen a marketing organization
Solid planning skills and tools
Detail and deadline oriented
Outstanding Microsoft Office skills are required with a high level of proficiency with Word, Excel, Visio, and PowerPoint

Benefits of the position:

Medical, Health Savings Account, dental and vision insurance
Flexible spending options and Employee Assistance Plan
401(k) and Employee Stock Purchase Plan
Tuition reimbursement
Employee Referral Program
Training opportunities
FREE DISH Network Satellite TV System and Programming
Opportunity for a level of responsibility that could take years to reach in other companies

To apply, please visit http://www.dishnetwork.com/about/careers/search/details.aspx?id=IRC27849

DISH Network is an Equal Opportunity Employer and a Drug Free Workplace.

Job Code: 7C

Product Marketing Manager

Job Description

We are looking for an energetic and talented individual to work as part of the Product Marketing team to provide product marketing support for ReadyTalk’s products and services. This position works closely with the Marketing, Sales and Product Management teams.

Requirements

Bachelor’s Degree required
5-7 years of experience in software Product Marketing or Product Management required
Solid project management experience is a MUST

Duties

Constantly strive to understand market needs and serve as the voice of the customer
Develop and maintain buyer and user personas and understand user scenarios
Influence product roadmap, priorities and definition based on customer needs
Create and manage end-to-end project plan for product launches
Conduct market and competitive research and communicate findings to key stakeholders
Refine product positioning and messaging and identify competitive differentiators
Work with Marketing Communications to develop collateral, web content and other materials
Develop and drive implementation of pricing and packaging strategies
Coordinate and conduct customer usability testing for new products or features
Provide product training and support to Sales and Account Management teams
Create all product marketing collateral to support product releases and new features
Other product-related projects as assigned

Skills

Strong leadership qualities
Solid judgment and keen problem-solving capabilities
Excellent project management skills
Strong relating ability in both verbal and written communications
Aptitude to effectively manage time, plan, prioritize and complete multiple tasks
Ability to think and adapt in an ever changing environment
Strong relating ability including working collaboratively with others
Ability to build consensus among diverse groups
Proven talent to deliver high-quality, results based work
Proficient in Microsoft Word, Outlook, Excel and PowerPoint
Comfortable with learning new technologies
Capacity to effectively self -manage

Conatct Mary Shaw for more information

Job Code: 7B

Account Executive Job Description

Reasons to work at ReadyTalk

Best Companies to Work for in Colorado: finalist for four years running
Leading edge technology with challenging work and talented contributors in a progressive work environment
A great culture – collaborative work environment and open-door policy (we don’t have doors!)
Excellent benefits – ESOP, medical/vision/dental insurance 100% paid for our employees and their family, 401K and Flexible Spending programs, RTD Ecopass, tuition reimbursement and subsidized gym membership
Weekly yoga classes, massage therapist, bikes and a locker room area to accommodate lunchtime runs or bike rides, fully-stocked kitchen complete with snacks and beer, a Nintendo Wii with Guitar Hero, an X-box 360
Charitable contributions – donate 20 hours of your time to a charity of your choice and matching donations
Celebrations to reward and recognize hard work from team achievements, product releases and company miles stones: office mini-golf, champagne receptions, wine tastings and summer picnics!

Job Description
This position will be responsible for generating revenue and developing new business through list conditioning, cold calling, networking, social media and new/established verticals.

This candidate is energetic, persistent and outcome-focused with a passion for success. They also have an internal drive that will allow them to thrive in our comfortable yet unstructured environment.

During the first 90-days, the candidate will be focused on learning the front end of our sales process, which will include shadowing our account executives, cold calling, list conditioning and product demonstrations.
The focus of this period is to build a pipeline of prospects, learn the product and ReadyTalk sales culture and process.

Requirements

Bachelor’s Degree preferred
2-5 years of experience in sales
Business, high tech, B to B environment is a PLUS

Duties

Manage all aspects of building and maintaining a sales pipeline
Creating and managing a strategic account penetration plan
Planning daily-weekly-monthly sales activity
Creating and executing campaigns targeting prospects
Qualifying prospects
Performing web-based demonstrations
Using sales force.com to manage and update sales activities

Skills

Strong qualifying skills for cold calling and building their own prospecting list
Comfortable selling to “C” level executives
Ability to navigate a sale with multiple decision makers
Strong verbal and written communications skills
Ability to build and maintain strong trustworthy relationships
Capacity to work in a fast-paced, often changing environment
Strong problem-solving and attention to detail skills
Effective time-management, planning and organization skills
Aptitude to effectively prioritize and complete multiple tasks
Ability to work collaboratively with others
Proven ability to deliver high-quality, result based work
Capacity to manage themselves
Ability to thrive in a startup environment
Proficient in Microsoft Office
Experience with salesforce.com and CRM software is a PLUS
Comfortable using and learning new technologies

Conatct Mary Shaw for more information

Job Code: 7A

Sales Manager, Strategic Accounts

Job Description
The ideal candidate for the Sales Manager, Strategic Accounts position will need the ability to direct ReadyTalk Strategic Account Managers to build lasting relationships with customers, develop new opportunities for ReadyTalk, generate customer referrals and understand how to sell at the “C level.” This person must have proven track record with complex sales involving multiple decision making units, have experience managing sales and support teams and be passionate about customer service. The ideal candidate has previous management experience and understands how to motivate and support individuals for success driven results. They must understand that motivation starts with aligning jobs with talents and focusing on the career of the individuals. They must see themselves as a mentor to the team they manage. This individual must have a strong work ethic and internal drive that will allow them to thrive in our comfortable yet unstructured environment.

Requirements

Bachelor’s Degree
5+ years of sales experience with complex sales cycle
2+ years of experience managing a sales and/or account management
Proficient in Microsoft Word, Outlook, and Excel
Comfortable with Salesforce.com or other CRM systems is a PLUS

Duties

Hire and manage Strategic Account Managers that:

Grow revenue from ReadyTalk’s largest customers
Generate leads from customer referrals for ReadyTalk Account Executives
Develop and execute proactive strategic account management activities
Identify and pursue areas for revenue growth
Identify “at risk” customers and build plans to retain this business (engaging other ReadyTalk resources as necessary)
Work with AE’s to transition new customers to the ReadyTalk service
Support ReadyTalk Events team with operated assisted calls for live customer calls when necessary
Support ReadyTalk Customer Care team with inbound customer calls when necessary
Follow up on unsatisfactory customers experiences
Work with ReadyTalk’s Product Marketing team to get feedback from customers on existing products and requested features
Create and deliver account reviews with strategic customers
Support accounts with billing, provisioning and training requests
Forecast revenue performance quarterly
Document customer communication in salesforce.com
Build relationships with customer’s conferencing decision makers
Build relationships with customer’s conferencing administrators
Support other Strategic Account Managers when needed
Support and promote the ReadyTalk culture
Build and support training programs for the team
Measure and manage customer engagement from team (outbound activities)
Work with Marketing to build programs around increasing usage, building loyalty, and identifying new areas for customers to use our service
Identify opportunities to increase “stickiness” with customers
Develop and manage team goals
Work with each Strategic Account Manager on individual goals
Conduct regular performance reviews with each Strategic Account Mangers
Work with Sales Managers with building transition plans and selling additional services.

Skills

Comfortable managing in a sales environment
The ability to recognize what measurements should be used to help manage the team.
Comfortable selling to “C” level executives and teaching others how to do the same
Ability to navigate a sale with multiple decision makers and teach others
Strong verbal and written communication skills
Effective time-management, planning and organization skills
Ability to work collaboratively with others
Ability to be self directed
Ability to work in a team atmosphere
Strong attention to detail

Conatct Mary Shaw for more information

Job Code: 5D

Direct Marketing Sr. Specialist

MS stops people from moving. The National Multiple Sclerosis Society exists to make sure it doesn't. Through our 50 state network of chapters we help each person address the challenges of living with MS. The National Multiple Sclerosis Society, founded in 1946, funds more MS research, provides more services to people with MS, offer more professional education and furthers more advocacy efforts than any other MS organization in the world. The Society is dedicated to achieving a world free of MS. We are people who want to do something about MS now.

We are seeking a Direct Marketing Sr. Specialist to be based out of our Denver, CO location.

Responsibilities:

Direct Mail Acquisition, Donor Stop Lapse and Acknowledgment Programs
Manage the Society’s nation-wide Direct Mail Donor Acquisition, Stop Lapse, and Acknowledgment programs (new donor, lapsed donor recapture and donor retention programs). Coordinate program strategy and monitor projections, actual results, response rates, coverage ratio and long-term value of donor pool. Communicate to Society leadership and staff nation-wide. Track acquisition of at least 100,000 new donors each year. Track list exchange balances via vendor partners.

E-Fundraising Program
Coordinate e-Fundraising program logistics. Develop and maintain in-depth knowledge of Convio tools relevant to campaign execution, source codes, file work, segmentation, production of fundraising email copy. Write or edit appeals for online audience. Coordinate e-fundraising schedule / communication to ensure all deliverables for campaigns are met. Serve as liaison with Online Marketing Team to facilitate deliverables. Manage and track annual revenue budget of $1.8 - $2.5 million

Communication
Responsible for communicating technical information regarding database marketing campaign goals, objectives and finer points of analysis into clear and relevant news alerts for Society staff that are not familiar with direct marketing methodology. Write and submit regular renewal and acquisition news sheets to provide Society staff with a common understanding of projected mail volume, timing, purpose, goals and results. Develop and maintain Society talking-points / responses to address donor and constituent concerns, issues or feedback. Maintain the highest level of customer service (internally and externally) by resolving donor requests and/or problems in an expedient and professional manner.

Qualification / Experience:

Successful candidates should possess a BA/BS degree (or equivalent experience) and minimum of 3 years related experience in non-profit direct response fundraising or direct mail with an emphasis on donor development and customer databases. Must have an ability to convey specialized and technical information in understandable terms. Experience with the timely execution of projects coupled with the ability to collaborate cross departmentally and with external partners is essential. Skilled in the use of constituent relationship management databases and software.
Strong communication skills - demonstrated writing skills. Knowledge of online fundraising and writing for email copy a strong plus. Superior customer service orientation. Strong MS Office suite skills especially Microsoft Excel. Proven ability to learn and utilize multiple database systems and reporting tools.

Resumes:

Please e-mail or fax Cover Letter, Resume and Salary Requirements—reference “Direct Marketing Specialist” in your correspondence.

No calls please. Only candidates selected for further consideration will be contacted. Salary commensurate with experience. Excellent benefits. EOE M/F/D/V

Human Resources
HRTRC@nmss.org
303-698-6122 (fax)

Job Code: 5C

Sr. Director, Product Marketing
Tracking Code 1104

Return Path is a growing, thriving, Inc 500 company full of smart, motivated people. Our 150+ employees are a tightly-knit, super-focused and incredibly dedicated team. We work hard, and we’re passionate about making email work better for both businesses and consumers. One of our primary goals is to provide a challenging, exciting, fair, rewarding, and growth-oriented environment for all employees. We are recognized as industry leaders and innovators. How do we do this? Well, we have the internal architecture to optimize our talent and turbo-evolve its development. This role will support our competitive position in the following ways:

The Impact You’ll Have at RP

As the Sr. Director, Product Marketing you will be responsible for all of our Return Path product launch activity. The range of duties will vary from product to product but may include: developing product roadmaps & strategies, performing customer research, delivering market requirements, managing product launches, creating sales tools, working with channels, determining optimal pricing, creating product positioning, working with press/analysts, market analysis and P&L creation. You will also work with corporate Marketing on the creation of press releases, developing collateral, creation and launch of new/updated websites, managing advertising and PR agencies and campaigns, running trade shows and acting as a company spokesperson.

The preferred location for this position is Broomfield, Colorado however will consider Sunnyvale, California for a rock star candidate.

Product Launch

Plan and execute go-to-market programs for major releases, strategic partnerships, and select verticals.
Work with senior leadership team to strategize around which major initiatives require attention
Communicate plans and activities effectively to internal leadership and to global field sales organization.
Shape internal processes (FastPath) to launch new offers on iterative basis.

Competitive Analysis

Analyze competitors' products/activities, determine differentiation, and create competitive sales tools.
Collaborate cross functionally on competitor pricing, selling and field solutions.

Messaging

Lead planning and direction of product positioning and messaging for target markets.
Work with receivers to understand relevant messaging for corporate marketing to create.
Develop messaging, product training and support materials for sales force, and help train sales and product management organization.
Develop standardized sales presentations, proposals, and demonstration scripts, etc.
Support press and analyst activity.

Customer or Customer impacting areas

Create go-to market plan which would include sales and market preliminary strategies or defined paths to revenue.
Co-Develop Market Requirements Document for creating Business Case as part of Fast Path, working in conjunction with Product Management.
Work with the appropriate Product Manager to recommend customer or user requirements as part of Fast Path Process.
Work with Product Management in assessing overall product priorities for the company.
Interface with sales and marketing teams to identify target markets and “perfect prospects”
Contribute to help develop pricing policies for new products and services, or in response to market changes

What does it take to be successful in this role?

Five or more years of director-level software product marketing experience.
Strong working knowledge in 2 of 4 areas: email infrastructure, SaaS, enterprise, or security.
Exceptional knowledge of sales, marketing and development processes.
Strong global knowledge, leadership, sales support, and communications skills.
Should be able to develop effective relationships and operate with senior leadership.
Should be an expert in forwarding thinking, market research, and should possess problem-solving skills.
Ability to listen to intended details attentively.
Excellent analytical and presentation skills including demonstration skills to handle many assignments simultaneously.
Efficiently work under pressures, deadlines, and stretch extra hours to complete assigned task.
Proven knowledge in market and customer research.
Working knowledge of product launch, sales, and marketing processes.
Experience developing outbound messages and executing ‘Go to Market’ programs.
Bachelors degree in Marketing, Business, or Engineering; MBA a plus.
Excellent verbal and written communication skills.

Role Specific Competencies:

Customer Focus - Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, takes a proactive approach to customer service; assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers.
Global Perspective - Has a global view and is comfortable and effective working with global partners, understands global markets and international considerations.
Negotiation Skills - Conducts positive negotiations, ability to compromise, resolves conflict, seeks common ground, articulates own and others goals, stays focused on positive outcome that benefits the customer and Return Path mutually.
Strategic Thinking/Management - Creates and communicates a long-term vision, balances short and long term goals, keeps own and team's work aligned with overall goals, has solid understanding of market needs, and can predict change, understands the industry and the competition, actively involved with product definition, creates and adjusts strategic plans.
Sales Presence and Product Awareness - Effectively assists the sales team with new business outreach to prospects and existing clients by demonstrating exceptional knowledge of email marketing as it relates to the prospect’s/client’s vertical market and business goals for the channel; acting as a Return Path consultant, internalizes the need to not only sell our products and services, but to sell oneself as a super-smart email expert and valued partner; identifies practical solutions and outlines actionable deliverables, based on the email program goals and existing budget and resources of the client/prospect.

What it's like to work here

It's great! From the CEO and senior management team to the newest entry-level employee, we are a company that cares a lot about fostering a great work environment and a fun, energetic, success-oriented culture. We have a strong philosophical belief that our people are our most important assets. And we don't just pay lip service to that phrase -- we incorporate it into our policies, and we live it every day. Yes, that philosophy means we have generous 'traditional' benefits, and it also means we take a lot of time to focus on high quality management and leadership, and time to make sure everyone in the company is in the right job, knows how his or her job contributes to the overall company mission, and has a clear sense of learning and career growth. We have great employee retention over the years because people love coming to work here and really feel like they're part of something special. For more information visit www.returnpath.net

Job Location

Sunnyvale, CA, US.

Position Type

Full-Time/Regular

Job Code: 5B

Director, Professional Services
Tracking Code 1114

Return Path is a growing, thriving, Inc 500 company full of smart, motivated people. Our 150+ employees are a tightly-knit, super-focused and incredibly dedicated team. We work hard, and we’re passionate about making email work better for both businesses and consumers. One of our primary goals is to provide a challenging, exciting, fair, rewarding, and growth-oriented environment for all employees. We are recognized as industry leaders and innovators. How do we do this? Well, we have the internal architecture to optimize our talent and turbo-evolve its development. This role will support our competitive position in the following ways:

The Impact You’ll Have at RP

Return Path’s professional services department delivers customized consulting solutions focusing on optimizing our clients’ email deliverability and program ROI. The Director, Professional Services is responsible for managing the deliverability and technology consulting team within the professional services department. Reporting to the Senior Director, Professional Services the Director Professional Services works as part of a team charged with delivering consulting excellence to Return Path’s clients and thought leadership within Return Path.

Responsibilities

Team management – responsible for setting and enforcing a standard of excellence in delivering Return Path’s consulting offerings to clients. This includes management of remote employees across multiple geographies and time zones.
Mentoring and skills building – ensure team members are executing on appropriate professional development tracks and have the resources to become industry experts and top-notch consultants. Actively work to develop a ‘team first’ culture of support, honesty, sharing, integrity and an expectation of excellence.
Project management – tracks trends and reports on project status and profitability to internal and external stakeholders. Assign and manages resources for new projects as necessary. Supports the consulting team in organizing, building and maintaining project templates including project plans, documentation and presentations.
Process management - reviews and refines business and engagement processes for optimal efficiency and satisfaction. Identifies gaps or overload and addresses as appropriate.
Senior consultant - stays apprised of email industry and technology trends and assumes role of an 'industry expert', responsible for blog postings, speaking engagements, as well as internal trainings. Participates in pre-sales calls, consulting engagements and delivers presentations to a wide range of client audiences ranging from IT, developers and marketers to executives.
Business development – Works cross-functionally to develop an understanding of client and market challenges that are not being met and develop offerings to address those needs. Works with marketing to promote new service offerings or to develop a fresh perspective on our standard services.

What it takes to be successful in this role?

Prior experience in developing and managing remote teams of professionals.
Prior technical consulting and project management experience.
Superb interpersonal communication skills. Must be comfortable communicating and presenting at all levels of an organization.
Ability to move gracefully from tactical to strategic priorities, as appropriate.
Strong organizational skills.
Strong focus on service and execution excellence.
Proven track record of success in a team environment with demonstrated analytic, troubleshooting and consulting skills.
Prior experience ideally working in the email industry, such as an ESP, ISP Abuse desk, mail server administrator, or in deliverability consulting preferred.
Prior pre-sales engineering experience, preferably in a technology based environment is highly desirable.
Experience with Salesforce or similar CRM systems preferred.
Strong understanding of email messaging, email networks, protocols, filtering applications and techniques, compliance standards (such as CAN-SPAM), email industry best practices, etc preferred.
Experience with HTML coding for email preferred.
Strong understanding of email marketing concepts and challenges preferred.
Understanding of email technologies including MTAs, SMTP, DNS, feedback loops and white listing preferred.
Strong familiarity with database concepts, specifically regarding email data capture and segmentation.
Bachelor’s degree or equivalent combination of education and experience.

Role Specific Competencies:

Communication – Communicates well both verbally and in writing; utilizes appropriate medium for communication based on the situation, delivers effective presentations, shares information and ideas with others, has good listening skills. Has ability to explain abstract / complex concepts to middle & upper management, both verbally and in writing, and influence behavior.
Project Management - Establishes project goals, milestones, and procedures, defines roles and responsibilities, acquires project resources, coordinates projects throughout company, monitors project progress, manages multiple projects and communicates effectively with key stakeholders.
Customer Focus - Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, takes a proactive approach to customer service; assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers.
Sales Presence and Product Awareness - Effectively assists the sales team with new business outreach to prospects and existing clients by demonstrating exceptional knowledge of email marketing as it relates to the prospect’s/client’s vertical market and business goals for the channel; acting as a Return Path consultant, internalizes the need to not only sell our products and services, but to sell oneself as a super-smart email expert and valued partner; identifies practical solutions and outlines actionable deliverables, based on the email program goals and existing budget and resources of the client/prospect.

What it's like to work here

It's great! From the CEO and senior management team to the newest entry-level employee, we are a company that cares a lot about fostering a great work environment and a fun, energetic, success-oriented culture. We have a strong philosophical belief that our people are our most important assets. And we don't just pay lip service to that phrase -- we incorporate it into our policies, and we live it every day. Yes, that philosophy means we have generous 'traditional' benefits, and it also means we take a lot of time to focus on high quality management and leadership, and time to make sure everyone in the company is in the right job, knows how his or her job contributes to the overall company mission, and has a clear sense of learning and career growth. We have great employee retention over the years because people love coming to work here and really feel like they're part of something special. For more information visit www.returnpath.net

Job Location

Broomfield, CO, US.

Position Type

Full-Time/Regular

Job Code: 5A

Email Marketing Strategist
Tracking Code 1109

Return Path is a growing, thriving, Inc 500 company full of smart, motivated people. Our 150+ employees are a tightly-knit, super-focused and incredibly dedicated team. We work hard, and we’re passionate about making email work better for both businesses and consumers. One of our primary goals is to provide a challenging, exciting, fair, rewarding, and growth-oriented environment for all employees. We are recognized as industry leaders and innovators. How do we do this? Well, we have the internal architecture to optimize our talent and turbo-evolve its development. This role will support our competitive position in the following ways:

The Impact You’ll Have at RP

Under the direction of the Sr. Director, provides clients across varied industry verticals with substantive consulting guidance for improving the subscriber experience, applying industry best practices, and achieving both inbox delivery and optimal response. Works directly with clients and collaboratively with Return Path account managers to provide creative, innovative, relevant, and actionable solutions for resolving waning program response/revenue, complaint-based delivery problems, and/or launching new program initiatives. Produces high quality, customized, and clearly communicated deliverables that include in-depth program analysis, project recommendations, and an implementation plan. Comfortable representing the Response Consulting team and Return Path by displaying thought-leadership at various internal meetings and trainings, as well as industry-wide events.

* This is not a remote position. There is a strong preference for someone to be located in Colorado and work out of our Broomfield office. We will also consider someone in Northern California to work out of our Sunnyvale office.

Principal Duties and Responsibilities

Participates in prospective client discovery calls to understand and identify the client’s program challenges and opportunities for new Response Consulting business.
Follows the Email Customer Lifecycle approach for evaluating client needs and making Response Consulting product recommendations.
Writes proposals for new Response Consulting business opportunities, and supports the sales team through the selling process (including negotiation, contract finalization, and project kick-off).
Leads project management by setting goals, timelines, and deliverables for each new client engagement. Works in tandem with clients, internal and outside resources to execute the project accordingly, adjust as necessary, and deliver as expected.
Conducts detailed business analysis of client email programs, using that analysis to identify problem indicators and areas of vulnerability.
Delivers practical, actionable advice based on each client’s business model/goals. Effectively applies various industry best practices to the client’s business in order to improve subscriber experience and response while differentiating the client’s email program to stand out from inbox competition.
Communicates well across multiple mediums, including the written word, telephone, presentations via web and in person, and to a broad audience consisting of peers and executives within Return Path, client organizations, and the industry.
Develops new training material and leads internal initiatives to familiarize the sales and account management teams with Response Consulting products and industry best practices.
Stays informed of emerging industry trends by reading reports/publications, participating in training webinars, and attending industry conferences.
Contributes to Return Path’s thought leadership in the industry by writing whitepapers and benchmark studies, leading webinars, writing blog postings and industry-published articles, and participating in various conferences/events.
Works collaboratively with other members of the Response Consulting team on departmental initiatives, such as refining existing product offerings and developing new products to meet evolving client needs.

What does it take to be successful in this role?

Deep experience and understanding of email marketing. Previous experience should include building, running and/or optimizing email programs.
7-10 years of marketing or consulting experience
Strong analytical skills
Excellent business writing skills
Excellent client service and client-relations skills
Strong understanding of what it takes to excel as a consultant
Ability to take responsibility and complete projects single-handedly
Serious attention to detail
Team player

Role Specific Competencies:

Communication: Communicates well both orally and in writing; utilizes appropriate medium for communication based on the situation, delivers effective presentations, shares information and ideas with others, has good listening skills. Has ability to explain abstract / complex concepts to middle & upper management, both verbally and in writing, and influence behavior.
Customer Focus: Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, takes a proactive approach to customer service; assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers.
Project Management - Establishes project goals, milestones, and procedures, defines roles and responsibilities, acquires project resources, coordinates projects throughout company, monitors project progress, manages multiple projects and communicates effectively with key stakeholders.
Sales Presence and Product Awareness - Effectively assists the sales team with new business outreach to prospects and existing clients by demonstrating exceptional knowledge of email marketing as it relates to the prospect’s/client’s vertical market and business goals for the channel; acting as a Return Path consultant, internalizes the need to not only sell our products and services, but to sell oneself as a super-smart email expert and valued partner; identifies practical solutions and outlines actionable deliverables, based on the email program goals and existing budget and resources of the client/prospect.

What it's like to work here

It's great! From the CEO and senior management team to the newest entry-level employee, we are a company that cares a lot about fostering a great work environment and a fun, energetic, success-oriented culture. We have a strong philosophical belief that our people are our most important assets. And we don't just pay lip service to that phrase -- we incorporate it into our policies, and we live it every day. Yes, that philosophy means we have generous 'traditional' benefits, and it also means we take a lot of time to focus on high quality management and leadership, and time to make sure everyone in the company is in the right job, knows how his or her job contributes to the overall company mission, and has a clear sense of learning and career growth. We have great employee retention over the years because people love coming to work here and really feel like they're part of something special. For more information visit www.returnpath.net

Job Location

Broomfield, CO, US.

Position Type

Full-Time/Regular

Job Code:4D

TMR Direct
JOB TITLE: Account Manager
Looking for an energetic individual with a positive, upbeat outlook on life to join our direct mail and marketing company. Must enjoy working with multiple clients in a high paced environment on their direct marketing projects. The successful candidate will have prior project-oriented customer service experience as well as some direct marketing experience or education. The position entails working with a small, close-knit account management team. The candidate must be proficient in the typical desktop MS Office products: Word, Excel, Power Point, etc. Openness, willingness to learn and contribute, and a desire to help others be successful are important characteristics of the successful Account Manager, as well as high attention to detail and a desire to organize and expedite.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Develops total contact with certain accounts, meeting with clients and vendors on direct mail and marketing projects.

Makes suggestions to clients regarding best ways to prepare direct mail and marketing materials. Describes TMR Direct services to clients and prospects.

Prepares project cost estimates as required, including purchases of outside services and material (i.e. printing, lists); follows up with clients on estimates.

Checks samples of customers' materials prior to releasing to production

Prepares job tickets and samples for each project.

Researches and orders direct marketing lists for clients.

Determines supplies, materials, and equipment needed for client projects.

Confers with customers throughout project to keep them informed of status , to solicit and resolve inquiries and complaints, to obtain approval of samples and materials.

Monitors progress of project throughout production, confers with production staff, orders supplies, contracts services with outside vendors, and issues change orders as needed to expedite timely processing of project in accordance with customers' requirements and company standards.

Maintains a working knowledge of rates and regulations related to direct mail and marketing projects.

Prepares pricing worksheet upon completion of project for accounting department.

Send resume and salary requirements to wpowell@tmrdirect.com.

Job Code:4C

Account Executive – Affiliate Marketing

ShopAtHome.com is a 23-year young company that has become one of the largest online shopping sites offering coupons, cash back and cpa offers. With more than 25 million monthly page views, we are committed to sharing our Advertisers deals and lead gen offers with our consumers! Due to our growth, we are expanding our Network Partner Sales Team and looking for an energetic, highly motivated self-starter to support and grow our revenue.

Responsibilities:

Provide exceptional support and management of existing affiliate network relationships including campaign optimization and cross sell advertising opportunities
Negotiate payout increases for high volume revenue generating offers
Develop relationships with existing affiliate networks to identify growth opportunities
Prospect and acquire new affiliate network partners
Monitor and analyze sales & offer data to determine which programs offer maximum return for the Company
Represent the Company at trade shows and industry events (about 15% travel required)

Required Qualifications:
The qualifications for the successful candidate include:

2+ years experience in affiliate marketing required
Strong negotiation skills with ability to overcome objections
Exceptional verbal, telephone and written communication skills
Strong drive and energy with the high motivation to succeed
Exceptional organizational & multi-tasking skills
Positive and confident personality
Demonstrated analytical problem solving and thinking ability
Team player
BA/BS degree with outstanding academic performance. MBA preferred.
Most importantly, a good sense of humor

Employees enjoy:

Competitive compensation
15 days of Paid Time OFF (PTO) annually
10 paid company holidays
Medical, Dental & Life Insurance for employees & their dependents
Matching 401 (k) savings plan
Flexible Spending Accounts
Free on site gym (no excuses…..)
Working with the greatest people ever!

Email salary requirements with resume & cover letter to hr4@shopathome.com. No phone calls or agencies, please!

Job Code:4B

Account Executive – Online Advertising

ShopAtHome.com is a 23-year young company that has become one of the largest coupon and cash back loyalty sites on the web. With more than 25 million monthly page views, we are committed to sharing our Retail Partners’ great deals with our consumer base! Due to our growth, we are expanding our Retail Partner Sales Team and looking for an energetic, highly motivated self-starter to support and grow our revenues with our existing 5,000+ Internet retailers.

Responsibilities:

Provide exceptional account support and management of existing advertising relationships including campaign optimization, cross selling of advertising space and other social media programs for the company
Support and manage assigned accounts for program optimization
Develop relationships with existing advertisers to identify growth opportunities
Analyze sales & offer data to determine which programs offer maximum return for the Company
Represent the Company at trade shows and at major accounts (about 15% travel required)

Required Qualifications:
The qualifications for the successful candidate include:

2+ years experience in remote advertising sales (most sales are done by phone as our clients are national). Online advertising experience a plus.
Exceptional verbal, telephone and written communication skills
Exceptional organizational & multi-tasking skills
Strong drive and energy with the high motivation to succeed
Positive and confident personality
Demonstrated analytical problem solving and thinking ability
Exceptional attention to detail
Team player
BA/BS degree with outstanding academic performance. MBA preferred.
Most importantly, a good sense of humor

Employees enjoy:

Competitive compensation
15 days of Paid Time OFF (PTO) annually
10 paid company holidays
Medical, Dental & Life Insurance for employees & their dependents
Matching 401 (k) savings plan
Flexible Spending Accounts
Free on site gym (no excuses…..)
Working with the greatest people ever!

Email salary requirements with resume & cover letter to hr3@shopathome.com. No phone calls or agencies, please!

Job Code:4A

Sales/Marketing Support Associate

ShopAtHome.com is a 23-year young company that has become one of the largest coupon and cash back loyalty sites on the web. With more than 25 million monthly page views, we are committed to sharing our Retail Partners’ great deals with our consumer base! Due to our growth, we are expanding our Sales/Marketing Support Team and looking for an energetic, highly motivated self-starter to help us enlarge our merchant and coupon portfolios.

Responsibilities:

Locate grocery, neighborhood and online merchant coupons through various sources and post those coupons to the ShopAtHome site

Research and set up new offers on ShopAtHome’s cash back site
Prepare competitive analysis reports and recommend actions based on those reports

Required Qualifications:

Exceptional organizational, interpersonal, and written communication skills
Ability to prepare reports, analyze results and effectively report on those results
Ability to manage multiple projects and manage time efficiently
Keen attention to detail
Experience using databases, Excel and Word
1-2 years business experience preferred
BA/BS degree preferred

Employees enjoy:

Competitive compensation
15 days of Paid Time OFF (PTO) annually
10 paid company holidays
Medical, Dental & Life Insurance for employees & their dependents
Matching 401 (k) savings plan
Flexible Spending Accounts
Free on site gym (no excuses…..)
Working with the greatest people ever!

Email salary requirements with resume & cover letter to hr2@shopathome.com. No phone calls or agencies, please!

Job Code: 3A

Internet Direct Marketing Executive

Two veteran, successful entrepreneurs building a new internet based company in the nutraceutical and vitamin space are seeking a high integrity, experienced, highly productive expert in the Internet and Traditional Direct Marketing field. This individual must have thorough working knowledge of building effective web based businesses (SEO, SEM, Conversion Programs, etc.) supported by Multi-Media Campaigns, along with demonstrable results of their prior work. Initially this will be a sole contributor role, utilizing the individual’s skills coupled with external resources to build a uniquely differentiated, world class customer experience based on a new innovative product line. Depending on the individual, the opportunity may exist to participate at the senior executive level and as an initial investor. The last company founded and managed by these two entrepreneurs sold for $150 million in the same industry to a multi-billion dollar strategic acquirer. Please forward resume to jocollar@yahoo.com